Understanding Trigify's Engagement Data Collection Process

The Data Collection Process

Understanding how our platform collects and processes social data will help you maximise its potential.

Here's a comprehensive breakdown:

How We Collect Data

Please Note: Data collection is not immediate. If some engagements or posts are missing, they will be included in the next synchronisation cycles. It is also impossible for us to get 100% of the engagement data all the time. We have a refresh option for you to use in this circumstance.

Initial Data Collection:

• Data only collected from posts in the last 7 days of setting your tracked profile.

• We will show you previous posts outside the 7 day window but no engagement data (You can use the refresh button available to collect this data.)

• Public profile information of engagers (likes and comments).

• Public post content (no images or media).

• Public company details and information.

• No posts over 5000 engagements will be collected.

Ongoing Collection Based on Sync Settings:

• 7 day look back period for missed engagements on posts.

• Monitoring for new profile posts.

• Regular profile information updates.

Pro Tip: When adding new profiles to track, allow 24-48 hours for post data to fully populate. The green dot icon shows when posts are live.

Best Practices for Data Collection

1. Profile Selection:

   • Choose actively posting profiles.

   • Focus on accounts with consistent engagers.

   • Select relevant industry voices.

   • Think about where your audiences hangs out on social media.

2. Data Management:

   • Regularly review tracked profiles.

   • Remove inactive trackers.

   • Update search parameters.

Pro Tip: Create a balanced mix of high-volume and niche profiles to track. This provides both broad market insights and specific targeting opportunities.