Creating a Saved Search
Overview
Saved searches are how you tell Trigify what conversations to monitor. Each search targets a specific platform and set of keywords, then runs on a schedule to find new matching posts.
How to Start
Navigate to the Listening page
Click the Searches tab in the left panel
Click the + button next to "Saved Searches"
This opens the 3-step search creation wizard.
Step 1: Name and Source
Search Name
Give your search a clear, descriptive name so you can identify it later. Good examples:
"Competitor Mentions - Reddit"
"Buying Intent - Business Network"
"Brand Mentions - YouTube"
Select a Source
Choose one source to monitor:
Credits are charged per post returned, not per search run. If your search finds 50 matching posts, that costs 50 credits. Use the Max Results setting in Step 2 to control spend.
Click Next to proceed to Step 2.
Step 2: Configure Your Query
The fields shown in Step 2 depend on the source you selected. For keyword-based sources (e.g., Business Network, Reddit, X), you will see:
Boolean Query
Define your keywords using three fields:
AND (all must be present): Every keyword here must appear in the post
OR (any can be present): At least one keyword from this group must appear
NOT (exclude these): Posts containing these keywords are excluded
Type a keyword and press Enter to add it as a tag. A live Query Preview shows the resulting boolean expression.
You must press Enter after typing each keyword to save it. Simply typing in the field will not add the keyword. If you cannot proceed to the next step, check that your keywords have been saved as tags.
The amount of keywords varies form platform to platform however the total number will be across all operators (AND + OR + NOT combined).
Additional Filters
Search Frequency
Choose how often your search runs automatically:
The right panel shows a live preview of results as you configure your query.
Click Next to proceed to Step 3.
Step 3: Select Template and Customise Workflow
In the final step, you can optionally attach a workflow template to your search. This lets you automatically process new results with actions like enrichment, CRM pushes, or AI analysis.
You can skip this step and add a workflow later.
Start simple. Create a keyword search first to see what results come back, then add workflow automation once you know the data is relevant.