What Causes Low Volume?
If you're experiencing low volume from our discover features, this is completely normal and here's why.
Understanding the Data Source: The discover features (Find Thought Leaders and Find Engagers) pull from:
Profiles actively tracked through our system.
All social listening results in our database.
Combined historical data.
This means that if you are experiencing low volume it will be because our system has not manage to track your chosen subject area effectively yet. Your discover results will be limited. For more information on our database, see here.
Common Reasons for Low Volume across our database:
Limited Tracking Setup:
Few profiles being monitored.
Recently added tracking.
Narrow topic focus.
Data Collection Timeline:
New accounts still building data.
Recent tracking additions.
Limited historical data.
How Do I Increase My Volume?
Never fear! We are able to start rectifying this and pull through relevant data to you. Start by using these methods below.
Expand Your Social Account Tracking:
Add more relevant thought leaders to that topic.
Include competitor profiles in the niche.
Track industry influencers.
Utilise Social Listening:
Set up keyword monitoring.
Track industry-specific terms.
Monitor relevant phrases.
Recommended Action Steps:
Start with 10-15 key profiles to track
Set up 3-5 social listening terms
Allow 48-72 hours for data population
Gradually expand your tracking scope
Pro Tip: While waiting for data to populate, use this time to research additional profiles to track. Look for people consistently posting about your target topics with good engagement. Quality over quantity - it's better to track 10 highly relevant profiles than 50 loosely related ones.