Reading the Feed
Overview
The feed is the main view on the Listening page where you browse posts discovered by your saved searches. Understanding how to read and interact with the feed helps you quickly find actionable signals.
Post Cards
Each result in the feed appears as a card with several sections:
Author Information
Profile picture: The author's avatar or company logo
Name: The author's display name (clickable)
Headline or follower count: For individuals, their job title or bio. For companies, follower count.
Search Badge
A coloured badge appears next to the author name showing which saved search found this post. For example, "Ambassador: Content & Personal Brand". This is especially useful when viewing "All Searches" in the feed, as it tells you which monitoring query matched.
Post Content
Time stamp: Shows how long ago the post was published (e.g., "21 hours ago")
Body text: The post content, truncated for longer posts
"Read more" button: Click to expand the full post text
Media
Posts with images show a grid of up to 4 thumbnails. If there are more images, a "+N" button appears. Click any image to view it full size. Videos display inline with a play button.
Engagement
Three buttons appear at the bottom of each post card:
Filtering the Feed
By Time
Click the time dropdown (defaults to "Anytime") above the feed to filter by date range. This affects only the current view, not your saved search settings.
By Search
Click the search dropdown (defaults to "All searches") to view results from one specific saved search. Alternatively, click a search card in the Searches tab to filter automatically.
Loading More Results
The feed loads a batch of results initially. Scroll to the bottom and click Load More to fetch additional posts.
Use the search filter to focus on one search at a time when reviewing results. "All Searches" is great for a broad overview, but individual search views help you take action on specific topics.